Frequently Asked Questions
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Rental Cars

What is included with my rental car?

Our tour packages include:

  • the rental costs for your car for the duration of your tour,
  • airport and ferry terminal fees where applicable,
  • additional driver fees (any number of additional drivers at no extra charge),
  • insurance (New Zealand sales tax).

Tour costs quoted on our site automatically include full collision and damage waiver fees limiting your maximum liability. But we can arrange your tour with the level of insurance cover your prefer.

Note: you may be offered additional insurance to cover windscreens and tyre and other additional costs on collection of your vehicle.

Are rental cars manual or automatic gearboxes?

New Zealand rental car fleets mainly offer automatic gearbox vehicles. Manual cars are available with some fleets, but these tend to be only smaller cars. If you require a specific car type, contact the team for advice.

Are the rental cars manual or automatic gearboxes?

Most of the vehicles in New Zealand and/or Australia rental car fleets have automatic gearboxes. Manual cars are available with some fleets but these tend to be the smaller cars only. If you have a specific request for a type of car then contact the team to get some advice.

Is breakdown cover included with my rental car?

Most of the rental cars we arrange for you include full roadside assistance (breakdown cover). So if the car develops a problem help is just a phone call away. If your problem cannot be resolved at the roadside then contact us or the rental car company and a solution for a replacement vehicle will be organised as soon as practically possible.

Check with your agent today to see if you are covered.

We use only the most reliable car rental companies and have worked with them for many years. We know their fleets are well maintained and regularly serviced so you are safe behind the wheel.

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